- Walks are 20 or 45 minutes. All dogs will be leashed and we refrain from socialization for their safety. In the event of extreme weather walks may be cut short for the well-being of your pet. The additional time will be spent playing or cuddling your pet according to your pet’s preference.
- Time-frames for visits will be given at least a two hour window unless your pet is on medication that requires a certain time for administering.
- All PetPocketbook profiles must be filled out completely in order for us to provide service. Failure to do so will result in decline of booking until profile is filled.
- All pets must be up-to-date on their vaccines.
- Texting, emailing, messaging, phone calls or other forms of communication to check our availability does not guarantee a booking, all bookings must go through PetPocketbook and not confirmed until you get an email from PetPocketbook.
- Last minute bookings are based upon our availability.
- If you or your pet shows signs of illness please inform JOA prior to our visit.
- No every other day visits for vacation visits.
- Although we will allow shared visits, JOA will not be held responsible for any damage done.
- A finance charge of 10% per month will be added to unpaid balances after 30 days. A handling fee of $35 will be charged on all returned checks.
- In the event of a cancellation by Client of scheduled services within seven (7) days of the start of a scheduled service period, then JOA shall be entitled to a cancellation fee of thirty percent (30%) of the total fee that JOA would have earned for the scheduled service period.
- No Guaranteed Sitter-Crys and Joni are interchangeable for pet care and when booking with JOA either one is subject to the booking. You may request either Cryst or Joni specifically, but the request is not guaranteed.
- For the safety of your pets and JOA please remove all snow and ice from the entrances as well as stairs and walkways you have designated for JOA to use. If the designated entrance is not able to be cleared please provide for us an alternative entrance so we can bring your pets in and out safely.
- In the event of inclement weather we will make every effort to take care of your pet, however if the roads are impassable or a State of Emergency is issued please have an emergency contact to step in.
*Subject to change
Serving Abington, Hingham, Norwell, Rockland
Zip codes we provide service: 02351, 02043, 02044, 02340, 2187, 02061, 02370
Email: info@joanofarkpetsitting.com